Get in Touch With Us
Whether you have a question about one of our reviews, spotted something that needs correcting, or want to suggest a casino we should look at, this page explains the best way to reach us and what happens after you do.
How to Contact Us
Email is the most direct route to our editorial team. Every message is read by a real person, and we aim to reply within two working days. You can reach us at [email protected].
A short description of your enquiry at the top of your message helps us get it to the right person faster. You do not need to write at length — a clear subject line and a sentence or two of context is enough.
What We Can Help With
Our readers get in touch for all sorts of reasons. The most common ones are listed below, along with what to include so we can respond usefully.
- Questions about our reviews — If something in our coverage of an Australian online casino is unclear, or you want to understand how we reached a rating, ask us directly. We will explain our thinking.
- Corrections and factual updates — Bonus terms change, payment methods are added or removed, and licensing details shift over time. If you have spotted something that looks out of date, we take that seriously. Let us know the page, the detail and, if you have it, a source.
- Suggestions for new content — There are topics our readers want covered that we have not yet addressed. If you would like us to review a specific casino, dig into a payment method, or explain a particular aspect of online pokies, we are open to suggestions.
- Partnership and commercial enquiries — If you represent a casino or a related business and would like to discuss how your brand might appear on this site, please introduce yourself clearly and outline what you have in mind. Note that commercial relationships do not purchase editorial ratings or rankings — that standard applies across every page we publish.
- Responsible gambling concerns — If you or someone you know is finding it difficult to manage their gambling, mention it in your message and we will point you to appropriate support services available in Australia.
What to Expect After You Write to Us
We do not use automated responses in place of a genuine reply. When your message arrives, a member of the team reads it and follows up personally. Our standard turnaround is two working days, though during busier periods it can be a little longer — we appreciate your patience.
If your message concerns a factual error on one of our pages, we will review the detail you have flagged, verify it against available sources, and update the content where a correction is warranted. We will let you know what we find.
About the Way We Work
Online Casinos Australia reviews and compares offshore casino sites that accept Australian players, with a particular focus on pokies, bonuses and the practicalities of playing in Australian dollars. Our editorial process is independent — ratings reflect our own assessment of each site, and no casino earns a higher position by paying for it.
We also recognise that the Australian regulatory environment for online gambling is specific and evolving. Our content aims to be factually grounded and practically useful for adults making their own informed decisions about where to play. Feedback from readers is a genuine part of keeping that content accurate and current.
If you have read something on this site that struck you as wrong, incomplete or misleading, we want to hear about it. That kind of input improves the site for everyone who uses it.
Thank you for taking the time to visit this page. We look forward to hearing from you at [email protected].